Why you should submit those error reports...

Why you should submit Autodesk CER Reports :

Robin Capper

Robin Capper

Why you should submit Autodesk CER Reports:

Sent: Friday, 20 October 2006
Subject: Solution to the crash in AutoCAD 2007-based products while closing, saving or plotting certain types of drawings



Dear Autodesk Customer,



It has come to our attention that you submitted customer error reports while crashing AutoCAD 2007-based products when closing, saving or plotting certain types of drawings.



I would like to inform you that Autodesk has just posted a hotfix resolving this issue.  Please access it on http://usa.autodesk.com/getdoc/id=DL8185238.  See readme for details and installation instructions.



We are sorry for any inconveniences this problem may have caused you.





AutoCAD Test Development

If you don’t;

  • They won’t know what to fix.
  • They won’t be able to tell you when it’s fixed.

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