They do read those CER reports, so don't just hit cancel!

I think I've filed a few Type 4 CER (see below) reports to Autodesk but can only remember one. It was on a workstation, running a beta where CER is not optional and shows on re-start if you crash out, I remember filing:

I suspect this crash was caused the power outage which happened at exactly the same time it occurred.

This post goes to show that, in addition to helping the coders with details of what happened prior to the crash, you can lift someone's day by being a bit creative.

Without A Net: "Dude, my PC just, like, totally freaked out, you know?"

Without A Net: "Dude, my PC just, like, totally freaked out, you know?"



"Typically, CER user comments fall into three categories:
1. No details at all.
2. Step-by-step details of what the user was doing when the crash occurred.
3. Swearing, fury and vitriol at Autodesk for the crash.
Every now and then, however, we come across CER comments that fall into a completely different category..."

"Typically, CER user comments fall into three categories:
1. No details at all.
2. Step-by-step details of what the user was doing when the crash occurred.
3. Swearing, fury and vitriol at Autodesk for the crash.
Every now and then, however, we come across CER comments that fall into a completely different category..."